IT Cloud Services Engineer
Company: The Middlesex Corporation
Location: Littleton
Posted on: October 3, 2024
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Job Description:
Position Summary: As an IT Systems Engineer reporting to the
Director of Information Technology. You will be part of a team
responsible for the performance, stability, and operations of the
internal IT infrastructure. This includes: evaluating new
technologies, hands-on technical support, standards and process
improvement, and vendor management. This person will support and
augment the current team and will play a key hands-on
role.Department: Information Technology (IT)Reports to: IT
DirectorStatus: Full-Time, SalaryResponsibilities:-- Perform day to
day administration to ensure performance, stability, and capacity
of cloud-based systems.-- Define, procure, and implement Microsoft
365 solutions aligned with Middlesex standards.-- Ensure license
compliance for Middlesex, optimizing costs and benefits while
identifying opportunities for consolidation or upgrades. -- Develop
and maintain cloud solutions aligned with company objectives.--
Deploy new applications to the cloud. Migrate existing applications
from on-premises infrastructure to the cloud.-- Optimize resources
to ensure cost-effectiveness.-- Ensure data security and compliance
with industry standards.-- Assist with defining, procuring and
implementing IT infrastructure, support, and services consistent
with Middlesex standards & guidelines.-- Identify, coordinate, and
communicate resource requirements to support cloud technologies.--
Lead and support efforts related to data center consolidations and
cloud first strategy.-- Provide L2/3 support for the end-user
computing environment and assist during major initiatives and
high-ticket volumes.-- Monitor, plan, and coordinate the
distribution of software, policies, hotfixes, security patches, and
service packs.-- Create and maintain technical documentation and
drive process improvement with standard operating procedures.--
Mentor service desk staff, promote a strong team environment and
knowledge sharing -- On-call support during non-standard business
hours as needed-- A limited amount of travel may be
required.Qualifications:-- BS/BA in computer science, engineering,
or relevant field; or equivalent job experience-- Experience: 5+
years of system, cloud, and support experience in IT-- Knowledge of
Windows Servers, Microsoft O365, Entra ID, Azure, Intune and
Defender required-- Base knowledge of Windows domains, Group Policy
Objects, Active Directory-- Familiarity with VMware and Meraki a
plusExperience in analysis, implementation, and evaluation of IT
systems and their specifications-- Sound understanding of computer
systems (hardware/software), networks, etc., including cloud
concepts (e.g., PaaS, SaaS, IaaS)-- Familiarity with construction
industry specific technologies, systems, and concepts a
plusNecessary Attributes:-- Must have exceptional communication
skills both in written and verbal form-- Team player and with
strong interpersonal skills-- Strong organizational and time
management skills-- Attention to detail and follow-through a must--
Dedicated and hard working-- Strong customer service
orientationPlease see HR for information on physical demands and
work environment of this job.PI89fec6822c85-25660-35288721
Keywords: The Middlesex Corporation, Quincy , IT Cloud Services Engineer, Engineering , Littleton, Massachusetts
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