Bilingual Customer Support Specialist
Company: VirtualVocations
Location: Springfield
Posted on: November 15, 2024
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Job Description:
A company is looking for a Customer Support, Bilingual
English/Spanish - Phones.
Key Responsibilities
Assist and guide customers to resolve concerns and optimize product
usage
Provide excellent customer service via phone support
Maintain a professional demeanor while managing customer
interactions
Required Qualifications
Professional proficiency in English and Spanish
Previous phone experience preferred
Customer service-oriented mindset
Good de-escalation skills
Quiet workspace for taking calls
Keywords: VirtualVocations, Quincy , Bilingual Customer Support Specialist, Other , Springfield, Massachusetts
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